Support
Track My Order
Enter your tracking number to view the latest shipping status. You can find it in your shipping confirmation email.
If you received multiple shipments, you may have more than one tracking number.
Common questions
When will tracking start updating?
Tracking can take 24–48 hours to update after you receive your shipping confirmation.
It says “Delivered” but I don’t have it.
Please check your delivery location (mailroom/front desk/neighbor). If you still can’t locate it, contact us and we’ll help investigate.
My shipment is delayed—what should I do?
Weather and carrier volume can cause delays. If tracking hasn’t updated for more than 5 business days, please contact us.